Reference and Information Services: An Introduction

Reference and Information Services: An Introduction

ISBN: 9780838915684
Publisher: Neal Schuman Pub
Edition: 4
Publication Date: 2017-10-21
Number of pages: 480
  • $127.26

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ethics, reader's advisory, information literacy, and other key aspects of reference librarianship; selecting and evaluating reference materials, with strategies for keeping up to date; assessing and improving reference services; guidance on conducting reference interviews with a range of different library users, including children and young adults; a new discussion of reference as programming; important special reference topics such as Google search, 24/7 reference, and virtual reference; and delivering reference services across multiple platforms

As librarians experience a changing climate for all information services professionals, in this book Cassell and Hiremath provide the tools needed to manage the ebb and flow of changing reference services in today's libraries.

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