Rath & Strong's Six Sigma Leadership Handbook

Rath & Strong's Six Sigma Leadership Handbook

ISBN: 9780471251248
Publisher: Wiley
Edition: 1
Publication Date: 2003-02-21
Number of pages: 592
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DESCRIPTION

Achieve unparalleled customer satisfaction and greater profitability with this essential handbook! Six Sigma is a proven and highly effective business initiative for improving customer satisfaction and increasing the efficiency of processes. Rath & Strong's Six Sigma Leadership Handbook highlights the critical factors that make or break implementation, offers key best practices for getting it right the first time, and offers real-life examples and case studies that light the path to success. With Rath & Strong, you'll get an overview of the tools, methods, approaches, benefits, and risks that are associated with each element of the methodology.

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