Quality Management Essentials

ISBN: 9780750667869
Publisher: Routledge
Edition: 1
Publication Date: 2007-02-09
Number of pages: 224
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DESCRIPTION

From the best-selling quality management author, David Hoyle, Quality Management Essentials is the perfect brief, yet authoritative, introduction to the fundamentals of quality management.

Quality in organizations, large or small, is achieved with intelligent use of various concepts, principles, tools and techniques. For those coming to the subject for the first time, these philosophies associated with quality management can be quite overwhelming. This very readable book provides a fast track introduction and executive level appraisal of the field from a respected and experienced author.

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