Integrating Reengineering with Total Quality

ISBN: 9780873893398
Publisher: Irwin Professional Publishing
Publication Date: 1996-01
Number of pages: 471
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From a groundbreaking dual perspective, this book tackles the subjects of total quality and business reengineering. "Total reengineering" aims to satisfy shareholders, employees, and customers simultaneously, and is the first technique to unite business reengineering and total quality into one integrated management approach.

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