Everyone's Problem Solving Handbook: Step-by-Step Solutions for Quality Improvement (Productivity's Shopfloor)

Everyone's Problem Solving Handbook: Step-by-Step Solutions for Quality Improvement (Productivity's Shopfloor)

ISBN: 9780527916527
Publisher: Productivity Press
Publication Date: 1992-02-02
Number of pages: 176
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DESCRIPTION

The author covers fourteen tools to help you find the information you need and offers step-by-step instructions for constructing each one. He shows you how these tools can be combined with a set of simple problem-solving steps that can act as a powerful change agent to help reduce or eliminate process problems.

Five-Step Problem-Solving Process

Identify the problem: Clearly state what needs improvement.

Analyze: Determine what causes the problem to occur.

Evaluate Alternatives: Identify and select actions to reduce or eliminate the problem. Test Implement: Implement these actions on a trial basis to determine their effectiveness. Standardize: Ensure that useful actions are preserved.

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