Dealing with Difficult People : 24 lessons for Bringing Out the Best in Everyone

ISBN: 9780077116200
Publisher: McGraw-Hill
Publication Date: 2007-05-01
Number of pages: 128
  • $25.99

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These quick reads, based on McGraw-Hill bestsellers, are designed to meet the needs of busy people. Titles in the series focus on each book's main themes and action ideas, reduced to a manageable page count for on-the-go readers.

Specific strategies for understanding the 10 types of problem people and influencing them to adopt positive behaviors.

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