Customer Service and the Telephone

Customer Service and the Telephone

ISBN: 9780786302246
Publisher: McGraw-Hill Education
Edition: 1
Publication Date: 1994-05-01
Number of pages: 100
  • $20.42

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The Business Skills Express Series covers a broad range of key business skills and topics in a fast, interactive format that should appeal to employees, managers and trainers alike. These authoritative books deliver training and give readers new ways to increase productivity and career satisfaction. This book covers customer service and the telephone.

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