Continuous Quality Improvement In Health Care: Theory, Implementations, And Applications

Continuous Quality Improvement In Health Care: Theory, Implementations, And Applications

ISBN: 9780763727123
Publisher: Jones & Bartlett Learning
Edition: 3
Publication Date: 2005-09-08
Number of pages: 678
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DESCRIPTION

Through a unique interdisciplinary perspective on quality management in heath care, this text covers the subjects of operations management, organizational behavior, and health services research. With a particular focus on Total Quality Management and Continuous Quality Improvement, the challenges of implementation and institutionalization are addressed using examples from a variety of health care organizations. Updated material includes a new focus on reducing medical errors, the introduction of CPOE, Baldridge Award criteria, and seven new case studies.

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